Shipping & Delivery Time

Free Shipping


Free shipping is offered to domestic Hong Kong, only for the territories HK Island and Kowloon.

International shipping fees applies. You can review the shipping fees at check out.




Shipping Information


URBAN28 holds no responsibility for any problem caused by erroneous shipping information. Please make sure your shipping information (address, name, tel) is correct while placing an order or when signing up an account. (English alphabet only)



Estimated Delivery Time


After we receive your order, it will take 2-5 working days for dispatch, unless it takes longer due to stock shortage. After dispatch, the following will be the estimated delivery time.


10 - 14 business working days:

  • North America:  USA, Canada
  • Europe: Spain, France, The Netherlands, Austria, Belgium, Denmark, Finland, Germany, Greece, Hungary, Ireland, Israel, Italy, Luxembourg, Norway, Poland, Portugal, Sweden, Switzerland, Turkey, United Kingdom.
  • Asia: South Korea, Japan, Hong Kong, Malaysia, Singapore
  • Oceania: Australia, New Zealand 


7- 15 business working days: 

  • Russia, Ukraine, Saudi Arabia


20 - 30 business working days: 

  • Brazil, Mexico, Rest of the World


Special Note: 

  • If you order more than one item from different brands, your packages may arrive separately.
  • Due to the varying customs regulation of each country and remote destinations, the delivery time may vary from each country.
  • If you have further inquiries, you can contact us at